While we always encourage our customers to contact us via phone or email for any questions you may have, we also encourage you to please place your orders through our website! We get many requests to place orders through the phone or email, however, placing your order through the website will help things run much more smoothly on our end for you! When you wait for us to make you an invoice for you, it will take much longer than if ordering the product yourself through our website, and is more likely to be done incorrectly as the process for us to make invoices is more difficult than simply ordering straight from the website